Due to an unparalleled commitment to customer service, many satisfied clients have submitted letters of thanks and some greatly appreciated reviews. Some of them are provided below.  Thanks again and if you have any other requests for information regarding buying or selling be sure to visit the request information section.

Jeff and Brenda

This has been a fantastic experience. I never would have guessed all that is involved in a transaction. I am so glad that Bob handled our deal. It went very smooth and his communication with us made us feel very good about every aspect.

The Eppley Family, Fountain Hills, Arizona

Dear Bob DeFeyter,

 
Now that the sale of my home and purchase of my new home are complete, I would like to take a moment and share how truly wonderful this experience has been for me and my family.  After spending a great deal of time working together finding a new home and getting my home ready to sell, I have the most respect and admiration for your skills as a real estate agent.  The most impressive qualities you exhibited were your ability to listen to our needs and focus only on those needs, your extensive knowledge of real estate properties and laws, and your willingness to go beyond what I expected my real estate agent to address.

 
We began working together by looking for a new home.  You were fantastic at listening to what we wanted in a new home and spent a great deal of time finding as many as possible to preview.  Several outings were arranged where you patiently escorted us, house after house, looking for just the perfect new home.  The characteristic I loved the most about your personality was your ability to "see" things we overlooked.  Your insight in my family and knowledge about new and used homes prevented us from making a purchase we would surely regret.

 
This being our first sale of a home, we had little or no knowledge about the process involved.  You did an outstanding job explaining the details surrounding all aspects involved in finding the right home and most importantly, the aspects involved in selling our home. Our house was so well prepared that it sold for top dollar in three days. The home we finally decided upon is the perfect home for our family.  We are so excited about every detail and the location to raise our family.  We truly feel you guided us to the best situation available.  Also, without your expertise, we never would have known what needed to be done to our home to sell with the most fair price possible.  I am so thankful for your direction and the generous profit I was able to obtain.

 
The best part of this experience has been the unexpected things you have done for us.  I have never felt like I was not important or that you did not have time for me.  You were always accessible by phone or e-mail and quickly responded to my many questions and needs.  Your attention to all details made me feel comfortable and confident in my limited understanding.  I cannot thank you in enough ways for all the time and energy you spent on my transaction.  I only hope all real estate agents serve their clients as professionally and kindly you were for my family.

 
Thank you for allowing me the opportunity to share my experience working together for the last 4 months.  I cannot say enough positive things about the outstanding joy it was to have you as our agent.  I truly valued your listening to our needs, your knowledge, and how much above and beyond you did to complete the sale and purchase of my homes.  I will recommend your talented services to all my family and friends whenever possible and wish you only the very best.

Manny and Joanne Rios, Leawood, KS

Dear Bob,
 
We are so pleased to have worked with you on the purchase of our home. You have been very professional and have gone out of your way to make this go as smooth as possible. We have bought and sold many homes in our lifetime. This experience has been the most pleasant by far. You have gone above and beyond the call of duty.
We recommend you to our friends and relatives. We look forward to working with you in the future.

Elsa and Fernando Mojuta, Phoenix

Dear Bob
 
We Would like to thank you for all you've done for us. This was our first house and you helped us realize our dreams. We appreciate your hard work. You showed us countless houses until we found the perfect one. Thank you, and of course we would recommend you to our friends and relatives.

The Meigh Family, Phoenix, Arizona

Dear Bob:

 
When we decided to sell our home, we needed help to it prepare for showing and selling. Your suggestions and assistance to ready our home was so effective that when it sold within 7 days of listing we were ecstatic (and anxious)! As a result, you worked diligently to find us a new home that perfectly met our changing family needs. While everything happened at lightning speed, you were always available to answer our questions and address concerns. Even after closing on both houses, you have followed through to help us in any way that we have needed. You truly have gone “above and beyond” throughout the entire process and we can not thank you enough for all your hard work, kindness, and generosity.

 
It has been an honor and a privilege to work with you as our agent and we are definitely recommending you to all our family and friends in the market!